Policies
Refund Policy
Effective date: October 12, 2026
StudyFlow Pro is sold through Paddle.com, our Merchant of Record. Paddle processes payments and refunds.
Canceling
You can cancel anytime from Account & plan under Manage billing or cancel. This opens Paddle's secure billing page. Canceling stops future renewals. Pro stays active until the end of the period you already paid for, then your account moves to Free. Your saved data is kept.
Refunds
14-day money-back guarantee: if you are not satisfied with StudyFlow Pro, you can request a full refund within 14 days of your order date, for any reason.
After 14 days, canceling stops future renewals but does not refund the period you already paid for. Refunds are processed by our payment provider, Paddle. Your rights under consumer protection laws are not affected by this policy.
How to request a refund
Request your refund through Paddle: find your order at paddle.net using the email on your receipt, or reply to your Paddle receipt email. If you have a StudyFlow account, you can also tell us through the Support page and we will help you submit the request.